FAQ
WHAT TO DO BEFORE PLACING YOUR ORDER WITH US
1 Measure your head to ensure you have the correct size. See below.
​​2 Contact us HERE to check availability of the hat you wish to hire on the date you require. ​
3 That's It! You will receive your hat within three working days of ordering it
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​4 Wear Your Hat. Enjoy the experience! Tag us on Social Media!
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5 Return the hired hat to us in perfect condition via registered post within 3 days of receiving it to ensure your refundable deposit is returned to you.​
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HOW TO MEASURE YOUR HEAD FOR A HAT
How to measure your head for a hat? If you are wearing your hair up, let it down so you can get an accurate measurement. We normally have our hair down when wearing hats.
Use a soft tape measure and wrap it around your head, positioned mid-forehead, parallel to the floor, around the widest part of the skull and just a thumb-width above the ears. Not too tight, not too loose. Just place the tape where you imagine the hat should. There should be a tiny bit of bit of movement.... but only a fraction!
Measure your head in centimetres as this is more accurate and repeat this process 2 more times.If you find your measurements in between take the largest of the 3 measurements to be sure.There is sometimes a tiny bit of shrinkage as the sweatband inside your hat will absorb moisture and adjust slightly to your head shape.Find your size on the hat size chart and write it down.
Sizing charts vary around the world somewhat but below is one we find very accurate.
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